Liza Soberano, sinagot ang mga bashers na may reklamo sa kanilang internet providers

Photo Credits: Liza Soberano, Youtube

Naging mainit ang pangalan ni Liza Soberano nitong mga nakaraang araw matapos mag-trending ang isa niyang Twitter post tungkol sa kanyan reklamo sa internet service ng Converge ICT Solutions.





To the rescue naman dito ang PLDT at agad na nagbigay ng kanilang serbisyo sa Kapamilya actress kung saan pinuri ni Liza dahil ito daw ang 'best internet' na na-experience niya sa loob ng limang taon.

Dahil dito, maraming netizens at ilang mga PLDT subscribers na may problema sa kanilang internet service ang nagreklamo sa social media dahil sa umano'y 'special treatment' na natanggap ni Liza.

Kaugnay nito, hindi napigilan sumagot at umapela ng aktres sa isang Tweet kung saan sinabihan siya ng isang netizen na sabihin sa PLDT na asikusahin din ang iba nilang customer na naka-experience ng bad customer service katulad niya.

Narito ang naging sagot ni Liza:

"I think my message was pretty clear and not just for PLDT but all telecommunication companies. Do i have to publicly message all of them for you?"




Nauna na din ipinaliwanag ng sikat na Kapamilya actress na hindi niya pinagyayabang ang mabilis na pagtugon sa kanyang internet concern.

"I stumbled upon a few tweets from people who are upset and find my tweet about having fast internet offensive. I’m sorry your telecommunications provider isn’t taking care of your problems. In no way was it my intention to brag. I was just genuinely relieved to finally have fast internet. I know it’s a problem we are all struggling with now. So please, to all the internet providers please do your best to help people out especially at a time like this when internet has become an essential," pahayag ni Liza.





Dagdag pa niya, "We’re all trying to survive and get school and work done. And to that employee of my ex internet provider who divulged personal information. Don’t try to turn this on me. My whole rant was about bad customer service. That’s pretty sketchy of you trying to make it look like it’s my fault why I have bad internet. I could go on and on, but bottomline treat your customers fairly, no matter who they are. Cause people work hard to pay for their internet and most of our work is done online now. Okay that’s all on this internet fiasco. Bye."


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